Shipping policy

Shipping Policy

Last Updated: September 2026

At XPM / X-Peri-Merch, we want to get your graphic tees and apparel to you as quickly and securely as possible. To ensure full transparency and compliance with Google Shopping standards, please review our complete shipping process below.

1. Order Processing (Handling Time)

  • Processing Time: All orders are processed within 1 to 2 business days (Monday – Friday, excluding federal holidays).
  • Order Cut-Off Time: Our daily order cut-off time is 5:00 PM EST. Orders placed after this time will begin processing on the following business day.
  • Notification: You will receive a confirmation email when you place your order, and a second email with your tracking number once your order has shipped.

2. Shipping Rates & Transit Times

We currently ship to addresses within the United States. Shipping costs are calculated at checkout based on your location and the shipping speed selected.

  • Standard Shipping:
    • Transit Time: 3 to 5 business days (Monday – Friday)
    • Cost: $5.00 flat rate (or FREE for orders over $50.00)
  • Expedited Shipping:
    • Transit Time: 1 to 2 business days (Monday – Friday)
    • Cost: Calculated at checkout by the carrier.

(Note: Total Delivery Time = Processing Time + Transit Time. For standard shipping, expect your package in 4 to 7 business days total).

3. Order Tracking

Once your order ships, you will receive a Shipping Confirmation email containing your carrier tracking number. Please allow up to 24 hours for the tracking portal to update with your package's active transit status.

4. Address Errors & Undeliverable Packages

Please ensure your shipping address is entered correctly at checkout. XPM / X-Peri-Merch is not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us due to an invalid address, we will contact you to arrange reshipment. The customer may be responsible for the secondary shipping cost.

5. Lost or Stolen Packages

If your tracking information shows that your package was delivered but you cannot find it, please wait 24 hours (carriers sometimes scan packages early). If it is still missing, please contact us immediately at x.peri.merch.xpm@gmail.com so we can assist you in filing a claim with the carrier.

Contact Us

If you have any questions regarding our shipping times or need help with an active order, please reach out to us:

  • Email: x.peri.merch.xpm@gmail.com
  • Address: 3684 Ruette De Ville, San Diego CA 92130
  • Customer Service Hours: Monday – Friday, 10:00 AM – 5:00 PM PST
  • Telephone: (619) 558 7801